Stone Circle Associates Tax & Accounting

I came here because I have never paid taxes in MD, and had a somewhat complicated tax situation this year so I thought it would be best to go to a professional to avoid mistakes and maximize my return. I thought wrong.
The initial consult went fine. I gave Kristi my documents and was asked to provide a few more---to include last years taxes. I turned it all it in and then was told to come pick the results up. I walked in and someone else walked in and stood in line behind me. I was expecting to go into the office with the preparer and get debriefed on the results. Instead, the receptionist gave me the results--in front of another customer. I was informed that I actually OWED taxes which shocked me. I repeated what she said because I was so shocked and she very rudely retorted "that IS what I said" and then laughed at me. Instead of asking if I wanted to speak to someone, she demanded payment. She then copped an attitude again when I asked her if the payment was in addition to the money I had already given her (how silly of me!...turns out she read me the wrong total, so I was right to ask).
I thankfully saw Kristi in the hall and asked to speak with her as I felt that something was off about the results. She insisted she was right but went to review the info. We went in her office and she again insisted she did everything correctly and that the issue was that I didn't own my house long enough to really get the tax benefit. I was still skeptical but since she is the tax professional, I just assumed I didn't understand taxes and accepted it.
Yesterday, I decided to satisfy my curiosity and went back over things. As it turns out, she took my 2016 wages and ADDED them to my 2017 wages and put that on my 2017 tax return. As a result, it looked like I had made wayyyy more money than I did (I recently got out of the military so I knew I was going to make a lot more than I did but not THAT much more).
I emailed Kristi and she was very casual about the whole thing, it read very much like I was having a friend do my taxes as a favor vice someone I had paid. There did not appear to be any urgency to finding or fixing this. I then called the office and asked to speak to the actual owner of Stone Circle. The receptionist Carolyn once again spoke to me like I was her 10 year old daughter rather than a paying customer, she was rude, dismissive and the interaction was quite nasty. She too seemed to treat this like a minor annoyance rather than the 32k mistake that it was, that it was absurd that I would dare call and ask to address this today. She told me that the owner wasn't in and that she "didn't know" when he would be in the office. It does not seem to occur to them that they have negatively impacted my life and finances and that due to it being the height of tax season, it will likely take a while for the IRS to return the check I sent them. I also don't really trust that they are going to come to an accurate result now once they do "get around" to fixing it. In short, I paid someone to mess up my taxes and will now have to redo them to make sure they are right. You live you learn I guess. If you do go here for taxes, be sure to double check their work! But then again, if you paid them, should you have to?